We are committed to protecting your personal data and being transparent about how we use it.
Effective Date: March 1, 2026
This Privacy Policy describes how traseallo ("we", "us", or "our") collects, uses, and shares information when you use our delivery management platform and related services.
We collect information you provide directly, such as your name, email address, phone number, company name, and delivery addresses. We also collect usage data automatically, including IP addresses, browser type, pages visited, and platform interaction data.
We use your information to provide and improve our services, process orders and deliveries, send notifications and updates, generate invoices and reports, provide customer support, and comply with legal obligations.
We do not sell your personal data. We may share information with service providers (e.g., cloud hosting, payment processors, SMS providers) who help us operate the platform, and with law enforcement when required by law.
We use essential cookies to operate the platform and analytics cookies to understand usage patterns. You can manage cookie preferences through your browser settings.
We implement industry-standard security measures including encryption in transit (TLS 1.3), encryption at rest (AES-256), role-based access control, and regular security audits to protect your data.
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, delete, or export your personal data. You may also object to or restrict certain processing activities. To exercise these rights, contact us at privacy@traseallo.com.
Our services are not directed to children under 16. We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform.
If you have questions about this Privacy Policy, contact us at privacy@traseallo.com or write to traseallo, Dubai, United Arab Emirates.